Question 1

Do you require deposits for appointment?

Accepted Answer

Yes, we require a $50 deposit for our services. This deposit will be deducted from the total service charge.

Question 2

How long do I have to cancel or reschedule my appointment?

Accepted Answer

We understand life happens. Please be mindful and cancel or reschedule within 48 hours of your appointment if possible. In case of an emergency please reach out at your earliest convenience.

Question 3

Can I bring additional guest to my appointment?

Accepted Answer

The Salon serves as a place of relaxation for our clients. We want to be mindful of Salon space and number of people in the salon at any given time. We ask that you attend your appointment alone if possible. If not we do have a waiting area with limited seating.

Question 4

Can I take my hair out at the Salon?

Accepted Answer

We do offer take down service. Please consult with stylist to book that add-on service  ahead of time. We ask that clients who wish to decline this service come to appointment with hair ready to be washed and serviced according to your styling needs.

Question 5

How do I measure my head for wigs order?

Accepted Answer

Please see diagram below and follow directions. If additional help is required please support@jadeedream.com .

Question 6

How do I schedule an appointment?

Accepted Answer

We are transitioning to online appointments. We understand online is not always accessible . Give us a call and we will assist with appointment scheduling. All services require a $50 deposit at the time of booking.

Question 7

How much is the deposit?

Accepted Answer

All services require a $50 deposit via preferred payment method.

Question 8

Can I email the salon with additional questions?

Accepted Answer

The salon can be contacted via email @support@jadeedream.com. Please allow 48 hours for a response.

Question 9

Are children allowed at the Salon?

Accepted Answer

Absolutely, we service children of all ages. If your child is not a client and is accompanying you to your appointment please be mindful of space. Child will be required to sit in the waiting room for the duration of the appointment.

Question 10

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?”
It’s a great way to help people navigate your site and can even boost your site’s SEO.

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Frequently Asked Questions

Frequently asked questions